Shipping and payment

EU B2B ordering model

The first production version of emel.tech handles orders from EU businesses outside Poland by email. A full online EUR ordering and payment flow, automated EU VAT handling and shared PL/EU inventory may be added in a future version.

Seller and manufacturer:

Emel.tech – Patryk Czarnota
Altanka 26J
96-500 Altanka, Poland
EU VAT number: PL8371783845
REGON: 389201990
Email: patryk@emel.tech

How to order

Send an email to patryk@emel.tech or use the “Request an EU B2B order” button on a product page.

Include:

• product model;
• frame color;
• quantity;
• company legal name;
• active EU VAT number;
• billing address;
• delivery country and address;
• contact person and phone number;
• any additional requirements.

We will confirm:

• product availability;
• estimated fulfilment time;
• VAT treatment;
• shipping method and cost;
• final order value;
• bank transfer details.

An email request is not automatically accepted. The sales contract is formed when Emel.tech sends a written confirmation that the order has been accepted for fulfilment.

Prices and VAT

English product pages show EU B2B order prices in EUR:

• Wallpanel S8 — 256 EUR;
• Wallpanel S10 — 309 EUR.

The prices are intended for EU business orders. VAT status is confirmed during manual order processing.

A 0% VAT intra-EU supply may be applied only where all legal requirements are met, including a valid active EU VAT number and delivery from Poland to another EU Member State. If the conditions are not met, we may decline the direct order, adjust the tax treatment or suggest a local reseller where available.

Payment

Accepted EU B2B orders are paid by traditional bank transfer.

After accepting the order, we issue an order confirmation and, where appropriate, a pro forma invoice. Payment is due within 3 days, unless agreed otherwise.

The order may be cancelled if payment is not received by the deadline.

A final electronic invoice is issued in accordance with applicable Polish tax rules and sent by email as a PDF visualisation where appropriate.

Shipping area

Direct EU B2B shipping currently covers EU Member States other than Poland, subject to individual confirmation.

We do not currently ship directly to:

• the United Kingdom;
• countries outside the European Union.

Shipping methods and cost

Shipping is organised through Furgonetka and selected carriers.

The method and cost depend on:

• destination;
• number of devices;
• parcel size and weight;
• carrier availability;
• whether the order is fulfilled from stock or made to order.

The shipping price is confirmed before the order is accepted.

Fulfilment time

• In-stock variants may be prepared for dispatch after the order is accepted and paid.
• Made-to-order variants usually require approximately 30 calendar days.
• Special variants, including Wallpanel S8 silver and Wallpanel S10 rose gold, require individual confirmation, depend on collecting demand for a larger production batch and are not handled as standard 30-day made-to-order variants.

The carrier’s transit time is additional to the product fulfilment time.

If the requested quantity exceeds local stock, the order is normally dispatched once the full quantity is ready. Partial shipment and any additional shipping cost may be agreed individually.

Tracking

Tracking information is sent by email when provided by the carrier.

Shipments are covered by the standard carrier liability applicable to the selected service.

Questions

Email: patryk@emel.tech